Lets see where do I begin - Rupert flew charter (again, and never again!), Sky service. He called me from airport last night at 5pm our time, said no one there at the desk, and cannot find anyone from the airline. So I asked him if he called to confim his flight before he left his parents house(almost 4 hours away), he said he called the number for Ochi and MoBay no answer at either one. I called the airline from here, they said it was delayed till 2:35am, and that he should have checked before he left. I tried to explain to her that he called both numbers listed and no one answered and he called more than once.
I asked her if they would be provided meal vouchers or hotel she said no, nothing.
I am going to write to complain, becasue obviously people who go through a tour and stay at a hotyel also will know this thru their rep, but those of us who do not do that, if the numbers provided do not work how is one supposed to know until we reach the airport???

Needless to say - NEVER AGAIN!