Well I have experiencd many of those same things while traveling Jomo....some people get really upset and start freaking out over it..I just don't..cause what are you gonna do about it....never had a hole in the plane .....but all those other things to me are just expected, traveling glitches....in fact it alway amussing to me to watch the tpe A's freaking out over this stuff....cause it doesn't help..and the Airlines are much more willing to "make things right" for someone who isn't upset.